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2026-01-16

AI without the theatre

Most of the AI work we do is unglamorous. Document extraction, routing, summarisation. Here’s what we’ve learned shipping it.

Roshan Soni · Founder · Engineer
AI without the theatre

The most useful AI projects we’ve shipped lately look nothing like the demos. They’re intake assistants reading PDFs. They’re chatbots answering policy questions from a private knowledge base. They’re classifiers turning noisy free-text into structured rows. They’re boring. They work.

What we look for

  • A task someone does today that costs hours per day.
  • A clear success metric — ideally something already tracked.
  • A boring failure mode (human takes over) instead of a confident wrong answer.
  • Private data we can ground the model in.

What we avoid

  • “Chat with our website” projects with no operational ask behind them.
  • Models hallucinating into production without a fallback.
  • Pilots that have no measurable owner.

If your AI idea sounds like a press release, that’s a hint. If it sounds like a tired ops team’s wish list, that’s usually the start of something that ships.